Service Delivery Policy

Information about how Orinci Labs Pvt. Ltd. delivers software subscriptions and digital services.

Effective Date: 17 July 2026

At Orinci Labs Pvt. Ltd., we provide software subscriptions, digital products, and online services. Since all of our offerings are delivered electronically, no physical products are shipped.

Subscription Activation

  • Your software subscription is activated after successful payment confirmation.
  • The subscription is linked to your registered Orinci account.
  • Most subscriptions are activated immediately after payment.
  • In certain cases, activation may take up to 24 hours due to payment verification, maintenance, or technical processing.

Delivery Method

All software subscriptions and digital services are delivered electronically through one or more of the following methods:

  • Access through your Orinci user account.
  • Email confirmation sent to your registered email address.
  • Access through the Orinci online dashboard or portal.

No physical shipment or courier service is involved.

Payment Confirmation

Once your payment is successfully processed, you will receive a payment confirmation via email or within your registered account. If you do not receive access or confirmation within 24 hours, please contact our support team.

Service Availability

We strive to provide uninterrupted access to our platform. However, temporary interruptions may occur due to scheduled maintenance, software updates, server maintenance, or unforeseen technical issues. We will make every reasonable effort to restore services as quickly as possible.

Customer Support

If you experience any issues accessing your subscription or digital services, our support team is available to assist you.

Email: support@orinci.in

Company: Orinci Labs Pvt. Ltd.

Response Time: We aim to respond to all support requests within 1–2 business days.

Policy Updates

Orinci Labs Pvt. Ltd. reserves the right to update or modify this Service Delivery Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.